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The PDCA cycle and its relation to the ISO 9001 Standard requirements |
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THE PLAN-DO-CHECK-ACT CYCLE
The PDCA cycle, as much as a lot think, is not related to the CAPA process only. Actually, the PDCA cycle is true to the whole quality management system. The principle of the PDCA cycle exists in all our daily life aspects: professional and personal. We use it both formally and un formally. The PDCA cycle never ends. Its objective is to maintain the continual improvement. |
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Continual improvement - Why? |
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Tuesday, 26 February 2008 09:52 |
WHAT DOES CONTINUAL IMPROVEMENT MEANS? WHAT EXACTLY ARE WE IMPROVING?
The process itself:
- How long the process lasted?
- How much raw material was used?
- How much scrap we had?
- How many times they stopped the machine?
- How many times the customer complained?
- How many times the customer called and said thank you?
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