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“Blessed be he that expects nothing, for he shall never be disappointed”. (B. Franklin – sic)
Our business existence is solely for our customers. We must remember that and memorize it every morning when we step in our offices, our factories or any other business establishments. Why?
PRICE QUOTES – REVIEW IF REQUIREMENT
We had already accepted a request for a quote, but before delivering it, the organization must confirm that he is capable of performing the job. Therefore the organization must ask himself the following questions:
Design and development should be carried out according to a disciplined method to prevent or minimize the occurrence of quality problems. Hence, the organization should ensure that products or services are developed in compliance with the customer specifications and requirements and in accordance with design and development planning or quality planning.
The ISO 9001 Standard requires that our purchasing would be under control. There’s is a perfect explanation… The control required should apply only on materials or services that are related to your product. For example, when organization purchases coffee periodically, unless it is a coffee related organization, and uses the coffee to realize their product,