Training Human Resources

Training human resources according to the ISO 9001 Standard requirements Training is one of the…

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Customer satisfaction measurment – ISO 9001 (Part 2)

Customers satisfaction analysis – the ISO 9001 Standard requirements  (Part 2) – Methods in measuring…

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ISO 9001:2015 Standard Scope

ISO 9001:2015 Standard requirements – Scope  On this article we will review the ISO 9001…

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Quality procedures according to the ISO 9001 Standard requirements

Quality procedures according to the ISO 9001 Standard requirements – examples, samples, and solutions What…

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Why choose the book ISO 9001: 2015?

Why choose the book ISO 9001: 2015 – A Complete Guide to Quality Management Systems…

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Customer’s Requirements Review – Part 1

Customer’s requirements review – the ISO 9001 Standard requirements – Part 1

“Blessed be he that expects nothing, for he shall never be disappointed”. (B. Franklin – sic)

Our business existence is solely for our customers. We must remember that and memorize it every morning when we step in our offices, our factories or any other business establishments. Why?

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Customer’s Requirements Review – Part 2

Customer’s requirements review – the ISO 9001 Standard requirements – Part 2

PRICE QUOTES  – REVIEW IF REQUIREMENT

We had already accepted a request for a quote, but before delivering it, the organization must confirm that he is capable of performing the job. Therefore the organization must ask himself the following questions:

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8.3 Design and Development of Products and Services – Part 1

Design and Development – the ISO 9001 Standard requirements

Design and development should be carried out according to a disciplined method to prevent or minimize the occurrence of quality problems. Hence, the organization should ensure that products or services are developed in compliance with the customer specifications and requirements and in accordance with design and development planning or quality planning.

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ISO 9001 Purchasing Requirements

ISO 9001 Purchasing requirements

The ISO 9001 Standard requires that our purchasing would be under control. There’s is a perfect explanation… The control required should apply only on materials or services that are related to your product. For example, when organization purchases coffee periodically, unless it is a coffee related organization, and uses the coffee to realize their product,

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